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Client Charter of ITE Batu Lintang Campus
28 Mar 2024

We the people of the Institute of Teacher Education are hereby determined, beriltizam, pledged and promised to provide quality services to:

  1. Ensure that all degree programs are accredited by MQA and professional bodies.
  2. Ensure that the pre-service curriculum is fully prepared one (1) month before the implementation of the programme.
  3. Ensure that 100% of new students meet the set entry requirements.
  4. Ensure that new teachers who graduate from IPG meet 92% of the customer satisfaction criteria.
  5. Offer training to in-service teachers according to the needs of the organization.
  6. Ensure that the final examination results are notified within seven (7) working days after being certified by the Senate.
  7. Ensure that the awarding of Degrees and Diplomas to graduates is implemented within one (1) year after the final examination results are announced.
  8. Provide management support services and information technology.

 

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